Over the last few weeks and months, we’ve been working on improving how Informant.me works to make it a better product for you and more useful.

As well as resolving some technical issues, we have:

1) Made editing customer details much easier.

2) Added a ‘Templates’ button down the left hand menu. Templates allows you to save your newsletters to work on them later.

3) ‘Save for later’ now added to the ‘Send Mail’ page. When you’re working on a newsletter, click on ‘Save for later’, choose a name and come back to it later when you have more time! All saved newsletters will go into the ‘Templates’ page. Yes, we’re working on better wording for all of this so stay tuned!

4) Homepage update. Now you can see how many customers you’ve been in touch with in the last 90 days, and how many of your customers you’ve never even contacted before. Work on lifting those percentages and we reckon your rentention rates will rise.

As always, we appreciate your feedback at all times. Let us know what’s going on and what improvements you’d like.