To login to FTP, use the following settings in your FTP transfer program:

Server FTP:

We host our websites at one of two different servers. Please use the FTP server address we supplied you with.

If you are unsure of which server your website is hosted on, please contact us and we will let you know.

Username: use the Username that we supplied you with.

Password: use the password that we supplied you with.

If you have problems connecting with the settings given to you, please try selecting to use “Passive FTP” mode. This will fix any problems your computer has with firewalls, etc.

If problems still persist, please contact us.