Posts Tagged ‘Informant’ time saving

Thursday, May 13th, 2010

Finding it frustrating when wanting to quickly add a small group of new customers, one by one? Problem solved! With the latest upgrades we’ve made, now you simply click “Add new customer”, fill in the client details instantly without having to go back and forth between pages, and click “ADD”, and the new customer is in the database.

More developments to come with this one, but this will be a huge time saver for your day to day adding to customer groups!

Don’t forget, once a customer has unsubscribed, they have opted out of receiving your newsletter and cannot be re-added unless they choose to subscribe again. For this reason, the Informant service does not allow you to re-subscribe customers who have opted out. – New Upgrades

Tuesday, April 28th, 2009

Over the last few weeks and months, we’ve been working on improving how works to make it a better product for you and more useful.

As well as resolving some technical issues, we have:

1) Made editing customer details much easier.

2) Added a ‘Templates’ button down the left hand menu. Templates allows you to save your newsletters to work on them later.

3) ‘Save for later’ now added to the ‘Send Mail’ page. When you’re working on a newsletter, click on ‘Save for later’, choose a name and come back to it later when you have more time! All saved newsletters will go into the ‘Templates’ page. Yes, we’re working on better wording for all of this so stay tuned!

4) Homepage update. Now you can see how many customers you’ve been in touch with in the last 90 days, and how many of your customers you’ve never even contacted before. Work on lifting those percentages and we reckon your rentention rates will rise.

As always, we appreciate your feedback at all times. Let us know what’s going on and what improvements you’d like.